Experiencing a serious, life-threatening event?
on campus
- 314-935-5555 for WUPD/EST
- Use a Blue Light Emergency Telephone
off campus
- Off-Campus: 911
- Go to a hospital emergency room
mental health crisis
- Call 9-8-8
Life-threatening situations
| Chest pain | |
| Difficulty breathing | |
| Major injury | |
| Unconsciousness | |
| Unresponsiveness | |
| Seizures | |
| Major allergic reactions (throat swelling, difficulty breathing) | |
| Threatened or attempted suicide |
Urgent situations
These problems should typically be seen the same day during our open hours. When Health Services is open, call (314-935-6666, option 1) and leave a message including a student ID number and callback phone number so that the call can be promptly returned. For urgent psychiatric needs please call 314-935-6776.
Urgent, non-crisis situations that require medical evaluation as soon as possible include:
| Significant pain (abdominal, head, neck, ear, chest, with fever) | |
| Breathing problems such as asthma that is not responding to routine medications | |
| Pain or difficulty urinating | |
| Injury to extremity | |
| Lacerations | |
| Minor allergic reactions (rash, hives, without throat or breathing issues) | |
| Sexual assault |
When Health Services is closed, for both medical and mental health concerns, please download the TimelyCare app. Sign up using your WashU email address. Support is available after-hours and on weekends year round.
For a more immediate in person response, you can visit a local urgent care center or emergency room.
Health Services utilizes Barnes Jewish Hospital Emergency Department:
- 314-362-5000
- Barnes Hospital location
Immediate care of an intoxicated person
National crisis hotlines and online resources
| National Suicide Prevention Lifeline: 1-800-273-8255 Crisis Text Line: Text HOME to 741741 Crisis Text Line for Students of Color: Text STEVE to 741741 | |
| Behavioral Health Response: 1-314-469-6644 | |
| National Sexual Assault Hotline by RAINN: 1-800-656-HOPE (4673) or National Sexual Assault Hotline by RAINN Online chat | |
| National Domestic Violence Hotline: 1-800-799-SAFE (7233) or National Domestic Violence Hotline Online chat | |
| The Trevor Project (LGBTQ Suicide Hotline): 1-866-488-7386 | |
| Trans Lifeline: 1-877-565-8860 | |
| LGBTQ Partner Abuse and Sexual Assault Helpline: 1-866-356-6998 LGBTQ Partner Abuse and Sexual Assault Text: 804-793-9999. LGBTQ Partner Abuse and Sexual Assault Online chat |