Student health & wellness fee

Washington University assesses a student health and wellness fee to all full-time, degree-seeking students on the Danforth Campus.

The fee is billed to the student’s account each semester. This fee covers a membership to the Sumers Recreation Center, health education/prevention efforts, Timely Care, and other benefits including no cost counseling visits at CCPS.

Health Services fees

Co-payments, co-insurance fees:

Co-pays (as indicated on the health insurance card) are due at the time of service
Remaining charges for the visit will be billed to insurance  
Co-insurance (charges not covered by insurance) are determined by insurance companies after billing has been submitted
The student will be billed for any patient responsibility once payment is received from the carrier
This bill will go to the student’s WashU email address 
Failure to pay a balance due within 60 days of that statement will result in outstanding charges being placed on the student’s accounting statement

Pre-certification requirements

Pre-certification for office visits and any diagnostic tests or hospitalization are the responsibility of the student. 
Health Services will help you with the pre-certification process once a determination has been made by the student that it is required. If you have questions please call the phone number on the back of your insurance card.

Billing questions

You may send an email inquiry to answer any billing questions.

Missed appointment fee

Missed appointment fee of $20 is the responsibility of the student.

Self-pay appointments

Students may wish to pay for their services and not have their health insurance company billed. 
This is the student’s choice and must be discussed on the day of service (see no surprises act)
Students wishing to pay for their services may do so via credit card, Bear Bucks or charging to their student account.

Health Services staff are not able to determine what your insurance company will reimburse

Healthcare decisions are important decisions and should not be made solely on financial costs: these decisions should be discussed with your provider.

No Surprises Act

This Act applies only if services are scheduled more than 3 business days in advance. If a service is scheduled less than 3 business days in advance, a Good Faith Estimate is not required (though a verbal estimate may still be able to be provided). If a student requests a Good Faith Estimate on the date of scheduled service, the student may choose to reschedule their service and wait for the Good Faith Estimate. A Good Faith Estimate will be provided within 3 business days of their request.

If you are not insured or choose not to bill your insurance, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
If you schedule a health care item or service at least 3 business days in advance, make sure your healthcare provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your healthcare provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit the Centers for Medicare and Medicaid Services (CMS) website, email CMS, or call 1-800-985-3059.